Employment Opportunities

PLEASE NOTE:  Our Current Opportunities are posted below.

CALL CENTER AGENT

We have an immediate opening for a Call Center Agent to join our Customer Service Department in Billerica, MA. This is a full-time position, Monday through Friday 9:30 am to 6:00 pm.


Primary Responsibilities :

•Receive incoming calls from customers and sales representatives

•Enter orders into our computer system

•Research, troubleshoot and resolve order issues

•Process returns and exchanges

•Communicate with customers regarding their overdue balances

•Cover reception desk when needed


Key Competencies :

•Verbal and written communication skills

•Problem analysis and problem solving

•Organizational skills

•Attention to detail and accuracy

•Reasoning and judgement

•Adaptability

•Team work

•Stress tolerance

•Reliability

•Flexibility


Education and Experience :

•Good computer skills with knowledge of Microsoft Word, Excel and Outlook

•High school diploma or equivalency

•Prior experience with data entry and call center service preferred

We offer a competitive benefits package including health, dental, life, AD&D, short and long term disability insurance, sick time, vacation, 401(k), FSA and direct deposit.

We work in a "dog-friendly" environment with an "office appropriate" casual dress code.

To apply for this position, please compete a General Application for Employment and submit to Human Resources as indicated below.

 As a condition of employment, we require a post-offer background check and drug test at the expense of the Company.


SOFTWARE DEVELOPER

The Dodge Company is looking for a highly motivated,self-driven software engineer to join our IT Development team.


Role and Responsibilities:

·  Design, develop, test, deploy, and maintaincomponents and features of an open source Enterprise Resource Planning (ERP)product.

·  As a part of a small team, will participate inall phases of the software engineering life cycle.

·  Work with product stakeholders at all levels toidentify and solve process issues.

 

Qualifications and Education Requirements:

• Bachelor'sdegree in computer science or a related field.

·  5+ years of object-oriented software developmentexperience, Python a plus.

· Strong attention to detail.

• Strongcommunication skills including the ability to convey technical concepts tonon-technical colleagues.

·  Familiarity with relational databasetechnologies (SQL, Postgres).

·  Self-starter attitude and ability to workindependently as well as within a small team.

• Experience/interestin DevOps, testing, deployment, support.

• Experience inAgile SCRUM methodologies.

·  The ability to learn new technologies quickly.


Preferred Skills:

·    JavaScript, HTML, CSS, XML

·     Odoo open source ERP software

·    General business experience, preferably in adistribution environment.

 

We offer a competitive benefits package including health, dental, life, AD&D, short and long term disability insurance, sick time, vacation, 401(k), FSA and direct deposit.

We work in a "dog-friendly" environment with an "office appropriate" casual dress code. 

To apply for this position, please compete a General Application for Employment and submit to Human Resources as indicated below. 

As a condition of employment, we require a post-offer background check and drug test at the expense of the Company.


WAREHOUSE WORKER

We have an immediate opening for a Warehouse Worker to join our Shipping/Receiving Department in Billerica, MA. This is a full-time position, Monday through Friday.


Essential functions:

• Fulfill orders from picking tickets and RF device

• Ensure orders are accurate

• Pack orders for safe shipping

• Enter shipping/receiving information into computer system

• Operate a forklift

• Receive and stock inventory

• Maintain housekeeping standards

• Load and unload trucks


Skills/Qualifications:

• Ability to work with a team

• Dependability

• Data entry skills

• Capability of lifting 50 lbs.

• Willingness to learn and adapt to change

• Ability to read and write English


We offer a competitive benefits package including health, dental, life, AD&D, short and long term disability insurance, sick time, vacation, 401(k), FSA and direct deposit.

To apply for this position, please compete a General Application for Employment and submit to Human Resources as indicated below.

As a condition of employment, we require a post-offer background check and drug test at the expense of the Company.


PURCHASING COORDINATOR

The Dodge Company is seeking a Purchasing Coordinator to join our team in Billerica, MA. The successful candidate will have a minimum of 3 years of experience in a purchasing setting, a strong understanding of merchandising procedures and retail accounting, as well as strong computer skills particularly with Microsoft Office and centralized merchandise/inventory management systems.


Primary Responsibilities:

· Accurately complete placement of purchase orders

· Monitor the open order report

· Communicate with vendors regarding samples, shipping, vendor compliance, problem resolution, and RMA authorization

· Strategize, analyze, and resolve inventory issues and problems related to vendor performance

· Work in co-operation with appropriate corresponding departments on product training, invoicing, billing, and vendor terms

· Execute the department's price changes, item creation, and maintenance

· Act as a customer service liaison assisting with general merchandise questions, item status, and catalog corrections/errors

· Provide analysis of sales, turns and gross margins on a weekly, monthly, quarterly and yearly basis

· Participate in local vendor presentations to gain an understanding of the product and current market trends


Key Competencies:

· Excellent verbal and written communication skills

· Problem analysis and problem solving

· Strong organizational skills

· Retail math skills

· Attention to detail and accuracy

· Ability to manage multiple projects

· Reasoning and judgement

· Adaptability

· Team work

· Stress tolerance

· Reliability

· Flexibility


Education and Experience:

· Strong computer skills

· High school diploma or equivalency

· Prior experience in a purchasing setting


We offer a competitive benefits package including health, dental, life, AD&D, short and long term disability insurance, sick time, vacation, 401(k), FSA and direct deposit.

To apply for this position, please compete a General Application for Employment and submit to Human Resources as indicated below.

 As a condition of employment, we require a post-offer background check and drug test at the expense of the Company. 


Sales Representative Positions

Dodge employs licensed funeral service professionals around the United States to service the needs of our customers.  

To apply for a Dodge Company Sales Representative opening, please click the document link below.


Application for Employment (Sales Representative)

Click on the graphic on the left to download the file.



Applications for a Sales Representative position should be submitted to:

The Dodge Company
ATTN: Erin McAvoy
9 Progress Road
Billerica, MA  01821

FAX:  978-600-2336 (sales applications only)
EMAIL: emcavoy@dodgeco.com

Note: See open positions posted above.

Dodge is an Equal Opportunity Employer.

All Other Positions

Headquartered in Billerica, MA, Dodge has warehouses in Illinois (Batavia), Texas (Ft. Worth), and California (Fontana).

To fill out an application for our headquarters or one of our warehouse locations, please click the document link below.


Application for Employment (General)

Click on the graphic on the left to download the file.



Applications for our headquarters or warehouse locations should be submitted to: 

The Dodge Company
ATTN: Human Resources
9 Progress Road
Billerica, MA  01821

FAX:  978-600-2277 (general applications only)
EMAIL: ebengele@dodgeco.com

Note: See open positions posted above.

Dodge is an Equal Opportunity Employer.

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